• Shape the future of collaboration at a global intelligence company redefining how businesses grow.
• Make an impact by turning insight into stronger partnerships and real results.
• Work with global teams and leaders in an agile, high-performing environment.
• Thrive in a culture that values clarity, curiosity, and innovation.
• Grow your career through meaningful work, development, and competitive rewards.

Who We’re Seeking to Join Our Team:

The Accounts Receivable Lead is responsible for full-cycle AR ownership across a multi-entity, global environment. This role combines hands-on execution with process leadership, ensuring accurate billing, disciplined collections, and strong working capital performance. Operating with a high degree of independence, the AR Lead partners closely with cross-functional teams, manages escalations, and maintains momentum across all AR workflows.

The ideal candidate brings deep AR expertise, strong analytical capability, and the ability to balance customer experience with cash collection discipline. This role also plays a key part in driving process improvements, leveraging automation and AI-enabled ERP tools to enhance accuracy, efficiency, and control.

What Success Looks Like in this Role:

• Own the end-to-end invoicing lifecycle, including validation of billing inputs, invoice generation, and timely issuance aligned with contract terms and internal policies.
• Maintain a consistent invoicing cadence and proactively resolve billing discrepancies within defined SLAs.
• Ensure all billing documentation, schedules, and supporting records are complete, accurate, and audit-ready.

• Lead structured collections efforts, including monitoring AR aging, executing follow-up cadences, and resolving overdue balances.
• Identify collection risks early and drive clear, actionable steps to mitigate them.
• Manage customer communications professionally, balancing relationship management with cash collection priorities.

• Oversee accurate and timely application of customer payments, ensuring prompt resolution of unapplied cash and discrepancies.
• Perform regular customer account reconciliations and investigate variances to maintain accurate AR subledger balances.
• Ensure AR data integrity and readiness for internal and external audits.

• Prepare AR aging, collections status, cash receipts, and KPI reporting for leadership.
• Highlight trends, risks, and opportunities to improve DSO and overall cash flow.
• Provide insights and recommendations that support strategic working capital initiatives.

• Serve as the primary point of contact for internal and external billing and payment inquiries.
• Partner with Sales Operations, Client Services, and Corporate Accounting to resolve issues and remove barriers to timely cash collection.
• Coordinate effectively with global teams and support cross-time-zone collaboration to maintain operational continuity.

• Ensure adherence to internal controls, audit requirements, and documentation standards.
• Identify control gaps and propose enhancements to strengthen AR governance.
• Document and maintain standard operating procedures to support consistent AR execution.

• Leverage AI-enabled ERP features and automation tools to improve billing accuracy, collections efficiency, and reconciliation workflows.
• Evaluate AR processes regularly to identify opportunities for simplification, standardization, and automation.
• Partner with cross-functional teams to implement scalable improvements that enhance efficiency and reduce manual effort.

• 5+ years of progressive experience in accounts receivable, billing operations, and collections (lead or senior-level ownership preferred).
   
• Experience in a multi-entity, multi-currency, or global environment is an asset.
   
• Strong understanding of AR processes, collections best practices, and financial controls.
   
• Advanced Excel skills for reconciliations, aging analysis, and reporting.
   
• Experience with ERP and billing systems such as Campfire, NetSuite, QuickBooks, Microsoft Dynamics, or similar.
   
• Excellent communication skills with a customer-service mindset and the ability to manage escalations professionally.
   
• Proven ability to work independently, prioritize competing deadlines, and drive outcomes with minimal oversight.